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“ITCom has a state of the art iSCSI deployment for mission critical applications,” states Zophar Sante’, VP of Market Development for SANRAD. “It’s multiple applications being enabled by a single storage solution. This shows the power of iSCSI and virtualization when put into the hands of IT experts.”

 “Virtualization was a critical feature for our SSP model,” commented Pradip Patel, Manager of Transmission Systems Engineering for ITCom / ITCS. “We are a Telco and an SSP wrapped into one. As an SSP, we provide customized storage volumes with different capacity, performance, and redundancy properties. Every account and application is different and virtualization provided a key to giving our hosted applications exactly the type of storage they needed for each application. With iSCSI we can deliver storage services and data access to any department or person on the network.” The network architecture allowed ITCom to become an efficient and reliable SSP.

“The new messaging service was another application that benefited from iSCSI and virtualization,” comments Mr. Patel. “The new messaging system utilizes three Window 2000 dual-node clusters connected using iSCSI to a failover pair of fault-tolerance iSCSI V Switches. Close to a TeraByte of multi-pathed and mirrored FibreChannel disk provides voice mail storage space for the campus. The voice mail system is considered mission critical by the University. The configuration must be available 24x7 and comply with Telco specifications of less than 10 minutes of downtime per year or 99.999% availability. The combination of windows-clustered servers, redundant active/active V Switches with multiple connections to the servers, and multi-path connections between the V Switches and the mirrored FC disk systems provide a highly available architecture. In-band volume virtualization provided clustered members with a shared volume and enabled simple volume configuration, storage allocation and the addition of more disk drives without having to interrupt critical applications.”

In addition to storage servers and a new messaging system, the ITCom, video network engineering was investigating expansion of the network infrastructure to another remote university.  “Telephone, video and data networks are the doorway to accessing information crucial to participating in the educational community,” states Dan Hague, Senior Video Engineer for ITCom. “We needed to find a way to expand our data and video network to encompass another university 600 km away. We installed iSCSI drivers on the remote servers and gave that university access, over an Internet 2 connection, to an iSCSI V Switch located in the ITCom labs. This in turn was connected to the physical Fibre Channel storage systems that housed the video files that we wanted to share with the other school. We tested our video streaming application between ITCom and the other university. We experienced performance of over 7000 packets per second. The performance met our requirement for speed; it was faster than our direct attached SCSI drives,” continues Mr. Hague. “Another key to this solution for ITCom was that we wanted to avoid custom host agents at all costs. Imagine the challenge and cost of maintaining host agents within a network this size and among thousands of systems.” iSCSI is a standard IETF protocol, V Switches perform in-band volume management and storage virtualization, so no host agents were needed. Everything is controlled from a single, network centric platform independent of the host systems.

Several high-end iSCSI V Switches from SANRAD are in operation at University of Michigan ITCom. More systems are planned as ITCom and YaGUSA continue to develop different applications and services using iSCSI and in-band storage virtualization.

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